Delivery costs are calculated during the ordering procedure.
The order information will be sent to the email address specified during the ordering process.
The orders are processed and shipped within 24 hours. Once your order has been processed, you will receive an email with your shipping tracking information.
You may return any purchase for a refund within fourteen (14) calendar days from the date of delivery by contacting us by email at firstname.lastname@example.org. Please attach photos of your order and provide us with the reason for the return.
Please note that all returns are subject to a quality assurance inspection process before they are accepted. Any item with signs of wear, damage, or alteration (including but not limited to re-sizing) cannot be accepted. EPL Diamond reserves the right to refuse return of any item that does not meet the above return requirements. You will be refunded for the returned products only, the order insurance and shipping fees will not be refunded.
Your refund will be credited back to the same method of payment used to make the original purchase within three (3) weeks once the returned products are received and passed our quality insurance inspection.
When returning your order, please ensure that the tag is attached to the product.
Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies.
How will we use your data?
Our Company collects your data so that we can:
Process your order and manage your account. Email you with special offers on other products and services we think you might like. If you agree, Our Company and Data controller will share your data with our partner companies so that they may offer you their products and services. When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data at Data Controller (Hammarby Limited, Reg. No. HE334914, 116 Gladstonos Str, Michael Kyprianou House, 3rd & 4th floor, 3032 Limassol, Cyprus).
Data controller will keep your for personal data for 10 years or more. Once this time period has expired, we will delete your data.
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Or write to Data controller: email@example.com
Privacy policies of other websites
How to contact us
Email us at: firstname.lastname@example.org Or write to us at: Hammarby Limited, Reg. No. HE334914, 116 Gladstonos Str, Michael Kyprianou House, 3rd & 4th floor, 3032 Limassol, Cyprus How to contact the appropriate authority Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.